​​​​Ragan & Amos
​​Cultural Competency & Diversity Consulting​​
Services
 Schools   Businesses   Organizations   Healthcare  

School Communities​​ 

From curriculum design to topic specfic coaching, Ragan & Amos provides education professionals with the tools necessary to encourage positive educational outcomes. which include recognizing and addressing personal bias, educational inequities and understanding how socioemotional issues impact educational outcomes.​ Our firm assists with aligning the school's culture with the mission and values of the organization  

Cultural Competency/Cultural Responsive Teaching
Our cultural competency training is flexible, and tailored to meet the specific needs of the individual school. Our goal is to provide educational professionals with comprehensive information that increases cultural and self-awareness, and builds cross-cultural knowledge that leads to effective student/teacher/parent interaction. This training facilitates the removal of cross-cultural barriers to positive educational outcomes through exploration of the personal and professional deminsions of Culturally Responsive Teaching. This topic is inclusive of culturally and linguistically appropriate teaching information.

Coaching/Curriculum Development/Planning
From early education to college, we have the expertise to successfully coach education professionals.  We provide visionary and strategic planning, goal setting, object alignment and relevant assessments.  We also assist in skill assessment and development, micro to macro planning, curriculum alignment, and goal implementation and achievement.
 
Parent Involvement & Skill Building
Beyond PTO membership, and parent/teacher conference attendance, we work with parents and school personnel to increase parental involvement in their child’s overall educational experience. We motivate parents to strengthen their voices and become effective advocates for their children. Our parent related services range from training key staff members to serve as school “parent champions”, to conducting parent orientations and conferences. Our services are geared towards parental skill building, concentrating in the areas of results oriented advocacy, and effective parental involvement. Included in these sessions are stimulating information and conversations aboubt Cultural Competence, Diversity and Equity in schools, and the roles of parents.

Trauma Sensitive Teaching
Flexible and tailored to meet the needs of the school, this training focuses on how adverse childhood experiences impact a child’s interpersonal interactions, learning style, attention span and behavior.  This training facilitates shifts in the typical classroom approaches, from punitive to supportive and empowering, expands the knowledge of school personnel, and increases compassionate interaction.  Trauma Sensitive Teaching takes into account the lives that children live outside of school. Participants will gain an increased understanding of the potential healing that occurs in various moments throughout the school day, and will build a capacity for understanding and viewing students through a trauma-informed lens:  understanding behavior as a symptom and not the problem.  The skills gained will positively influence productive navigation of socio-emotional issues that influence educational outcomes, and increase overall student well-being.

Social Emotional Learning and Inclusion
This module approaches the concept of inclusion differently by emphasizing the importance of self-examination of our own attitudes toward students with mental disabilities, and by preparing the teachers and students to understand and accept the student with special needs.  We facilitate better student accommodation by shifting classroom culture to be more flexible and supportive.  The professional development results in skill advancement, whereby individuals learn to understand and moderate their own feelings, understand and respect the feelings of others, communicate effectively, resolve conflicts, and develop healthy, trusting relationships.  The end result is increased learning for all students. 





Business & Social Service Communities 

While Diversity and Cultural Competency are intertwined, they are not the same. Ragan & Amos provides business and social services communities with the knowledge and skills necessary to strengthen Diversity and Inclusion efforts and intergrate Cultural Competence throughout all organizational levels. We provide individuals and organizations diversity awareness and cultural understanding necessary for starting and sustaining meaningful systemic change. 
  
Cultural Competency
Our cultural competency modules are flexible, and tailored to meet the specific needs of the organization. We provide comprehensive information that increases cultural and self-awareness, and builds cross-cultural knowledge that leads to effective interpersonal interaction. This training emphasizes the value of differences, and cultural dexterity as critical components to achieving the overall organizational mission and vision.  Addressing both structural and individual dynamics, these services promote respect, acceptance, and equity for all stakeholders.
 
Coaching/Development/Planning
From non-profit organizations to fortune 500 companies we have the expertise to successfully coach professionals in a variety of areas.  Our services range from personal goal setting to organizational leadership and strategic planning.  We assist professionals with a wide range of specific skill development services. Our firm facilitates the recognition and removal of barriers to mission achievement, and assists with aligning mission, policy, practice, and services. 
 
Parent Involvement & Skill Building
Our Parenting services are perfect for faith-based groups, nonprofits, government social services agencies and other organizations looking to provide high quality parent services. We go beyond the typical parenting class to work with parents and agency personnel to increase parental skills. Our parent related services range from training key staff members to serve as “parent champions”, to conducting parent orientations, conferences, and parent/staff mediation.
 
Trauma Sensitive Services
Flexible and tailored to meet the needs of the organization, this training focuses on adverse childhood experiences and how they impact a client’s interpersonal interactions, learning style, attention span and behavior.  Participants will gain an increased understanding of the potential healing that occurs in various moments throughout the day, and build capacity for understanding and viewing clients, adult and children through a trauma-informed lens.
 
Diversity & Inclusion
Our Diversity and Inclusion modules emphasize the importance of valuing diversity and inclusion in order to achieve and sustain excellence. These services help to widen the lens through which we view one another. We assist in creating a climate of respect that is supportive, and promotes diversity and inclusion at all organizational levels. From staff training to policy and procedure alignment, our firm facilitates the development of practices that will value differences and see diversity and inclusion as a source and driver of innovation.

Healthcare Communities 

​Ragan & Amos provides general, advanced and topic specific training to healthcare communities on advancing cultural understanding and skill, effective cross-cultural communications skills, delivering culturally and linguistically appropriate healthcare services and policy assessment and alignment in order to improve outcomes and reduce disparities. Our trainings facilitate regulatory and accreditation mandates, increase patient satisfaction, improved patient treatment adherence.


Cultural Competency & Health Literacy
Our Cultural Competency and Health Literacy training is flexible, and tailored to meet the specific needs of the individual health organization. Our goal is to provide healthcare professionals with comprehensive information that increases cultural and self-awareness, and builds cross-cultural knowledge that leads to effective cross-cultural interaction. Our Cultural Competency and Health Literacy trainings facilitate the removal of cross-cultural barriers to equity in healthcare. Theses trainings also include substantive information on the National CLAS Standards, Teach-Back methods and s
ocial determinants of health. 


 
 
  
  

​​Train the Trainer

  
Ragan & Amos as subject matter experts will train employees within an organization to develop the necessary skill set to simultaneously become the trainers of their organization. This training module emphasizes turnkey teaching, application and integration of concepts related to culture and diversity and inclusion within the organization. Participants will become grounded in theorectical models of cultural competence and explore strategies and tools to enhance their skills as facilitators, and serve as a foundation on which to build internal capacity to deliver high-quality, systemic professional development. This course focuses on cultural competency and diversity and inclusion from the trainer’s perspective. We train people to become diversity and cultural competency champions, who, in turn, model cultural competence and deliver training to their co-workers.